• Matéria: Inglês
  • Autor: klaudyalimma
  • Perguntado 9 anos atrás

I am a receptionist of a large hotel, and my activities is welcomes, identifies and guides guests on hosting services, realize check-in and check-out, do registration and reservations and pay advice to customers on sights and other questions, control and realize the accounting entries for each hosting, pay constant attention to guests during their stay, block apartments reserved, run the guest departure procedures, check-out and make the settlement of accounts, and serve customers in reception, attend external links to make reservations, assist guests with luggage, accompany the guest to the room, answer questions and attend to the needs of guests during their stay, solve realize scheduling complaints, in addition to guiding the arrival of guests, visitors and passengers.

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Respostas

respondido por: tecorocha
1
Eu sou uma recepcionista de um grande hotel, e minhas atividades são receber, identificar e orientar os clientes sobre serviços de hospedagem, fazer o check-in e check-out, fazer registros e reservas dar aconselhamento aos clientes sobre pontos turísticos e outras coisas, controle e realização de lançamentos contábeis para cada hospedagem, prestar atenção nos hospedes em sua estadia, olhar apartamentos reservados executar a partida de hóspedes, fazer o acerto de contas. Já posto o resto
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